Frequently Asked Questions

See below for frequently asked questions or view our terms and conditions for details about our AYCE and AYCD packages.

Terms + Conditions
  • Yes, we source only high-quality beef from reputable Australian suppliers. All of these brands are halal certified, as indicated on their packaging.

  • 60 minutes for ordering and 90 minutes for keeping a table.

  • We’re happy to offer flexibility when possible. If your table isn’t booked after your session, we’ll gladly extend your time. However, if another booking follows, the time limit will apply.

  • Yes, only BYO wine is acceptable, which is subject to a corkage fee of $6 per person.
    Please do not bring in your own sake, beer, spirits and other alcohols.

  • We do not have a special vegetarian menu. But we offer a special discount for people who are vegetarian. Please talk to staff for details.

  • Yes, you’re welcome to bring your own birthday cake at no extra charge. Please note that on busy days, we recommend any reservations after 7:30pm booking a second sitting to ensure you have plenty of time to celebrate comfortably. Please reach out to us to confirm the best suitable time.

  • No, as per our All-You-Can-Eat Terms & Conditions everyone on the same table must choose the same All-You-Can-Eat menu. 

    Please refer to our All-You-Can-Eat Terms & Conditions for more detail.

  • We play Happy Birthday music and one free ice cream to the customer celebrating their birthday. Please speak to staff or note in your online booking to secure this offer.

  • The a la carte menu is not available during peak service times. However, please speak to staff or note your interest in your booking notes to confirm if the a la carte menu is available for your selected session time.

  • Unfortunately, we cannot swap items for alternative high-priced menu item/s.

  • Yes, parking is available along Oscar Street please refer to parking signage. Alternatively, Chatswood Place offer 3-hours free parking before 6pm and no time restrictions after 6pm. Please check their websites for further details.